Our Cancellation and Refund Policy  

​

Our training classes are designed around small groups and therefore we often put people on waiting lists for upcoming training. Early cancellations allow us to accommodate others.

​

However, we know that life happens and want to accommodate everyone as best as possible.

​

Please review our cancellation and refund policy.

​

• Participants may cancel their registration without penalty up to 7 days prior to the training

• Cancellations received less than 7 days before training will incur a 30% administration fee, deducted from the registration fee.

• Cancellations received the day before will not be eligible for a refund.

• All cancellations must be made by emailing Eldermediationtraining@gmail.com

• If you would like to transfer your registration to a future training, we have a one time free transfer policy. 

​

Do you have special concerns or questions regarding our cancellation policy?​

Please call 954-476-6687 or 954-588-3380 and we will do our best to accommodate your schedule and needs.